Privacy Policy

1. Who we are

Familyixfe s.r.o., located at Mlynské Nivy 5, 821 09 Bratislava, Slovakia, is committed to protecting your privacy. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovak laws.

2. What data we collect

We may collect and process the following information:

• Contact details such as name, email, and phone number when you submit forms or inquiries;
• Professional information related to your organisation or role when relevant to our services;
• Technical data such as IP address, browser type, and device information for security and analytics;
• Correspondence records and notes from meetings or calls.

3. How we use your data

We process personal data to:

• Respond to inquiries and provide requested services;
• Send updates about our courses, programs, or events when consent is provided;
• Fulfil contractual obligations and maintain client relationships;
• Improve website performance and user experience through analytics.

4. Legal bases for processing

Processing is based on one or more of the following grounds:

• Performance of a contract or steps taken at your request prior to entering a contract;
• Compliance with legal obligations;
• Legitimate interests pursued by Familyixfe, such as service development and security;
• Consent, where required for marketing or optional communications.

5. Data sharing

We may share data with trusted partners assisting us in delivering services, such as cloud hosting providers or event organisers. All partners are bound by data protection obligations. We do not sell personal data.

6. International transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards such as standard contractual clauses or equivalent measures.

7. Data retention

Personal data is retained only as long as necessary for the purpose collected, or as required by Slovak law. We regularly review and securely delete data that is no longer needed.

8. Your rights

You have the right to access, rectify, erase, or restrict the processing of your personal data. You may also object to processing or request data portability. To exercise these rights, contact hello@familyixfe.com.

9. Cookies

Our website uses cookies to enhance functionality and analytics. Details are provided in our Cookie Policy.

10. Security

We implement technical and organisational measures to safeguard personal data against loss, misuse, or unauthorised access.

11. Changes to this policy

We may update this policy periodically. Any changes will be posted on this page with a new effective date.

12. Contact

For privacy inquiries, email hello@familyixfe.com or call +421 2 3265 8740. You may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.